Finance Administrator
End Date: 21st March 2018
Working in our Neighbourhood Services Team to support the provision of a quality rent administration and information service involving the accurate and timely processing of information both for internal and external clients.
- Administering the Direct Debit process, calculating payments and amending DDs to reflect any rent account changes. Also administering the rent refunds process by calculating refund due, sending out the rent refund claim form and processing the refund requests.
- Providing a rent enquiry service working with Neighbourhood Coordinators, Incomes Management Team and tenants and assisting in sending out the quarterly tenant statements.
- Liaising with area housing staff, other departs and agencies regarding housing benefit and former tenant arrears.
Job Description and Person Specification
