Annual Rent and Service Charges 2024-2025
👉Remember your rent and service charges (if you have any) changed on 1 April 2024.
👉Remember we have also changed the way we calculate your weekly rent payments from over 48 weeks to 52 weeks. We sent you details about this in January 2024.
👍Remember our Money Support team are to help you if you have any questions or are worried about paying your rent.
📧email welfarebenefits@cartreficonwy.org or
🏠visit them in one of our hubs on Wednesday afternoons in Llandudno at Llandudno train station or Thursday afternoons at Chester Avenue Community House in Kinmel Bay or
📲📞 0300 124 0040 – if they are not available leave a message for them or your Housing Officer and they will get in touch with you.
Here’s what they will ask you to do on your journal – the amounts shown in the screen shots below are only an example – your journal will show the amounts you have told UC about.
If you claim your HB in Conwy, you do not need to do anything we will them about your changes for you.
👋If you don’t live in Conwy please contact your local authority and ask to speak to their HB team about your changes.
